Views from the West – A blog about public relations & social media in the Rocky Mountains

Now that all the crisis public relations pundits have weighed in (ad nauseum) about what Toyota should be doing, I’d like to add a note. So far, it’s been like rolling thunder.  One day it’s one recall, two days later it’s another.  For the past three weeks, you couldn’t read a newspaper, listen to radio [...]

Remember when Johnson & Johnson was such a revered company after they removed Tylenol from all drug and grocery shelves because someone had tampered with it, putting cyanide in some bottles? That was 1982. Today, Johnson & Johnson is accused of knowingly using contaminated containers for Tylenol, Rolaids and several other over-the-counter drugs it manufactures. [...]